Privacy Policy for nexolivria.sbs

Your privacy is important. This policy explains how we handle your personal information and ensure compliance with Australian laws.

Introduction to Privacy Standards

We value your privacy and are dedicated to protecting your data. This policy details how nexolivria.sbs collects, uses, stores, and secures personal information according to the relevant Australian privacy regulations governing digital platforms and ecommerce.

By accessing or using our website, you agree to the collection and use of your information as described here. Please review this document regularly, as it is updated to align with legal requirements and digital industry standards.

Data Collection and Types

We collect personal data you provide, and information gathered automatically when you visit our website or use features and tools on nexolivria.sbs.

Information You Provide Directly

  • When you complete website contact forms or sign up for newsletters.
  • When you participate in promotions, surveys, or surveys we conduct.
  • When you request customer service or support from our team.
  • When you submit feedback or engage with interactive site features.
  • When you update your profile or manage your communication preferences.

Information Collected Automatically

  • Your browser type, device details, operating system, and language settings.
  • Pages you visit, time spent on the website, and navigation pathways.
  • IP address, location identifiers, and referring website URLs.
  • Cookies, web beacons, and tracking technologies for analytics purposes.
  • Interactions with emails or other communications from nexolivria.sbs.

How We Use Your Data

We use your data to maintain website performance, provide personalised experiences, and communicate service updates or offers when appropriate.

  • Personalise web content and recommendations to your interests.
  • Process contact requests and deliver customer support services.
  • Enhance user experience through analytics and performance tracking.
  • Notify you of important service announcements or updates.
  • Send promotional information with your consent and preferences.
  • Comply with legal obligations and protect against misuse.
  • Maintain security and prevent fraudulent or unauthorised activity.

Our Commitment: We implement proactive privacy practices to protect your information, minimise risks, and respond promptly to any requests regarding data use.

Sharing Your Information

We only share personal information when required by law, with trusted partners aiding service delivery, or for technical maintenance of nexolivria.sbs.

Third-party Service Providers

We work with third parties for hosting, analytics, payment processing, and support to deliver a secure and reliable website experience.

Legal and Regulatory Disclosures

If legally required, we may share information to comply with Australian regulations or court orders.

Anonymous Statistics and Reports

Aggregated data is used for analytic reports and service improvements.

Your Privacy Rights

You have rights regarding your personal data, including accessing, rectifying, deleting, limiting, or objecting to its processing, consistent with Australian law.

  • Request access to data we hold about you at any time.
  • Correct incomplete or inaccurate personal information.
  • Request the erasure of your data, subject to exceptions.
  • Receive your data in a portable, machine-readable format.
  • Object to certain uses of your personal information.
  • Request restriction of data processing where appropriate.

To exercise these rights or ask questions, contact us using the details provided in this policy. We will respond to requests promptly.

Protecting Your Information

We use digital security protocols, access controls, and regular monitoring to safeguard your personal data on nexolivria.sbs.

Technical Security Measures

  • Encryption for sensitive transaction and account data.
  • Regular vulnerability assessments and security testing.
  • Firewall implementation and malware detection systems.
  • Secure data transmission processes across platforms.

Organisational Safeguards

  • Staff training on privacy policies and secure data handling.
  • Restricted access to personal data by our teams.
  • Protocols for data breach response and mitigation.
  • Periodic audits to review privacy and security policies.

How Long We Retain Data

We retain your information as long as needed to fulfil website objectives, comply with regulations, and maintain your preferences.

  • Account and registration information as long as active.
  • Browsing, preferences, and interaction history for your account.
  • Records of support requests and communications.
  • Transaction and billing information for applicable periods.
  • Preferences for communications and promotional content.

Your data is only retained for as long as necessary and securely deleted when no longer required.

Transfers Outside Australia

Some partners may process information overseas. We ensure safeguarding measures and compliance with Australian data protection laws.

  • Due diligence on partners outside Australia.
  • Standard contractual clauses for data transfers.
  • Encryption and data security for cross-border transfers.
  • Rights and remedies for affected users.

Cookie Use and Preferences

We use cookies to improve functionality, tailor content, and analyse website traffic. Manage cookie settings through your browser at any time.

Types of Cookies Used

  • Enable basic website features and security checks.
  • Help us analyse and improve website performance.
  • Customise website experiences according to your usage.
  • Remember choices and preferences for smoother visits.

You may decline non-essential cookies or adjust settings in your browser at any time.

Policy Updates and Notices

We update this privacy policy as business or legal requirements evolve. Major changes will be clearly communicated on nexolivria.sbs.

  • Website banners for important updates.
  • Direct emails regarding significant changes.
  • Social media notifications for broader outreach.
  • Updated policy links displayed on our website.

We recommend reviewing our privacy updates regularly for any important changes.

Privacy Policy Contact Details

For privacy questions or requests, please reach out by phone or email.

Nexolivria

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61-8-4118-4862

Email: content@nexolivria.sbs

Last updated: December 2, 2025

Effective date: December 2, 2025